Veerle's blog

I recently looked into the matter of upgrading to the CS collection and it seems that Adobe is screwing their loyal customers. Upgrading to every CS program separately cost you almost as much then upgrading from 1 product to the entire Standard or Premium Suite. For example if you own Photoshop 7, Illustrator 10 and InDesign 2 you pay 553 Euro to upgrade all of them.

So people who just have Photoshop in any version can update to all these programs for only 579 Euro. Adobe doesn’t make a difference if you are a loyal customer who bought every update of all these programs in the past, no special prices, no bonuses, nada! :-( This makes me really mad if you think about the fact that they always complain about illegal downloads etc. They’re asking for it don’t you think?

We get no favors and are treated the same way or worse then people who skip versions all the time. We are in fact the victim of Adobe’s brilliant idea of bundling their products and making sure that people buy the whole suite. It goes as far as when looking on their store that you will have hard time finding the separate upgrades. Can you tell I’m a bit frustrated! ;-)